Google Workspace Setup & Handover

Set up your workspace. Keep control of your business.

Viet SEO helps businesses configure Google Workspace and hand it over to the people who will manage it. We bring together domain email setup, user accounts, agreed security settings and practical administrator guidance in one defined implementation project.

Whether you are starting with a new domain, completing an unfinished setup or moving from another email provider, the goal is straightforward: a working environment, documented configuration and a team that knows what to do next.

What you receive

The exact deliverables are confirmed before work begins. Google Workspace subscriptions, data migration and ongoing administration are identified separately in the quotation.

Built for teams preparing to manage their own workspace

This service is a good fit if your business:

• Needs professional email addresses using its own domain.
• Has purchased Google Workspace but needs help completing the configuration.
• Wants to move from another email system with a planned transition.
• Has an internal administrator or business owner who will take over routine management.

If you need continuing administration after launch, we can discuss a separate support scope rather than leaving responsibilities unclear.

What the implementation covers

1. Discovery and account planning

We start with your team structure, domain, existing email service and working practices. This helps establish which accounts are required, who needs administrative access and whether any data needs to be moved.

We also distinguish between individual mailboxes, alternate addresses and distribution groups. These serve different purposes and should be planned before accounts are created.

• Confirm the user list and naming convention.
• Identify departmental addresses and how they should operate.
• Review the selected subscription against your requirements.
• Agree on responsibilities, dependencies and an implementation schedule.

2. Domain verification and Gmail configuration

We help verify your domain and configure the DNS records needed for Gmail, using the values provided for your Google Workspace environment.

• Review access to the domain’s DNS management.
• Complete domain verification.
• Configure mail routing through the appropriate MX records.
• Preserve unrelated website and service records.
• Test incoming and outgoing email after the changes take effect.

For an existing email service, routing changes are scheduled as part of the transition plan. We prepare the destination accounts and agree on data handling before switching mail delivery.

3. Users, groups and administrator access

Accounts are configured around the approved user list and available licenses. Administrator permissions are assigned according to the responsibilities of the people who will operate the system.

• Create agreed user accounts and assign licenses.
• Configure aliases and groups where appropriate.
• Review access to the services included in the project.
• Prepare guidance for adding users, changing access and handling staff departures.

Your organization’s designated administrator should be able to sign in and perform the agreed management tasks before handover is completed.

4. Email authentication and account protection

We review legitimate sending sources before making authentication changes. These may include Google Workspace, your website, a CRM or another service that sends messages using your domain.

• SPF: account for authorized sending systems.
• DKIM: configure and check signing for messages sent through Google Workspace.
• DMARC: establish an appropriate policy based on the sending sources and authentication results reviewed.
• Account protection: guide two-step verification, recovery arrangements and administrator account practices.

Authentication helps receiving systems assess whether messages are legitimate. It does not guarantee inbox placement or prevent every form of phishing.

5. Collaboration settings and practical guidance

Where included, we help your team establish a practical approach to calendars, meetings and document sharing. Available controls depend on the Google Workspace edition in use.

• Discuss how teams should organize and share working documents.
• Review agreed external sharing settings.
• Guide essential calendar and meeting workflows.
• Explain the everyday tasks relevant to users and administrators.

Advanced governance, custom integrations and specialized policies are assessed separately when they fall outside the initial setup scope.

Moving from another email provider?

Migration starts with an assessment of the source system, access permissions and data volume. Email, contacts, calendars and files are separate data types; a method that transfers one may not transfer the others.

Before migration, we agree on:

• The accounts and data types to include.
• The migration method and any known limitations.
• Backup or export arrangements before changes are made.
• A pilot migration where appropriate.
• The mail-routing switch and any follow-up synchronization required.
• How migrated data will be checked and exceptions recorded.

Keep the previous service available until your business has accepted the migration results and confirmed that the new environment is working. Timing depends on the source platform, data volume and applicable technical limits.

From initial review to handover

1. Review: assess your domain, accounts, existing systems and requirements.
2. Agree: confirm deliverables, fees, access arrangements and acceptance checks.
3. Configure: set up the environment and complete the agreed security and service settings.
4. Migrate: transfer the approved data where migration is included.
5. Validate: check access, mail flow and the functions covered by the project.
6. Hand over: provide documentation, administrator guidance and a record of any outstanding items.

A handover your team can use

Handover is more than passing on a login. It should leave your organization with clear access, a record of the work and an understanding of its ongoing responsibilities.

• Access confirmation: the designated administrator has signed in and checked the agreed permissions.
• Account inventory: users, aliases and groups created within scope are recorded.
• Configuration summary: relevant DNS changes and key settings are documented.
• Validation results: completed checks and unresolved exceptions are listed.
• Operating guidance: routine tasks such as user onboarding, password resets and access removal are explained.
• Subscription responsibilities: billing arrangements, renewal contacts and the party managing the subscription are identified.

Credentials and recovery information are transferred through an agreed secure method. Viet SEO’s implementation access is removed or limited after handover unless continuing support has been authorized.

Clear pricing and service boundaries

Implementation fees depend on the number of users and domains, the current configuration, migration requirements and the guidance your team needs.

The quotation separates:

• Google Workspace subscriptions: the selected edition, license quantity and billing arrangement.
• Setup and handover: the agreed configuration, checks, documentation and guidance.
• Additional work: migration, integrations, extended training or ongoing support where requested.

A one-time setup project does not automatically include ongoing administration, long-term backups or unlimited support. Any post-handover support period and covered tasks are agreed before the project starts.

What we need to get started

• Your domain name and the contact who manages DNS.
• The expected user count and preferred email addresses.
• Your subscription details if Google Workspace is already registered.
• The current email platform and approximate data volume, if applicable.
• A list of websites or applications that send email using your domain.
• A designated administrator and preferred transition window.

For the initial enquiry, general information is enough. Access requirements are agreed after the scope is confirmed; do not send passwords through a public enquiry form.

Frequently asked questions

Can you help if we already have Google Workspace?

Yes. We can review the existing setup and propose the remaining work. The scope depends on the current configuration and the administrator access available to your organization.

Can we keep our current email addresses?

You can generally keep domain-based addresses if you retain control of the domain and create the corresponding accounts or addresses in the new environment. Preserving addresses and migrating existing messages are separate tasks.

Do we need to move our website hosting?

Usually not. Website hosting and email routing can be managed separately. We review DNS records so changes are made to the relevant services.

How long does setup take?

We confirm the expected schedule after reviewing domain access, account numbers and migration needs. DNS updates and source-system limitations can affect completion time.

Will our business control the administrator account?

Your designated administrator receives the agreed administrative access and verifies it during handover. Billing or reseller arrangements, where applicable, are documented separately so responsibilities are clear.

Are long-term backups included?

Not by default. Retention, backup and recovery requirements are assessed separately against your chosen edition and any additional solution included in the agreement.

Can you support us after handover?

Post-handover assistance can be discussed as a defined support arrangement. Covered tasks, contact channels and the support period are confirmed in the quotation.