Frequently asked questions about SEO services

Viet SEO have summarized some common questions from customers when using SEO and website design services. Let's explore and find the answers to your concerns!

Customer questions about SEO services

When considering SEO services, customers often have important questions about pricing, timelines, measurable results, and what to expect during the process. Viet SEO agency has compiled answers to the most frequently asked questions to help businesses make informed decisions and understand how effective SEO can drive long-term growth and online visibility.

1. What is the keyword SEO service to Top Google?

Answer: It is a service to bring your website to a high position in the first page of Google search results. When a Google user enters a meaningful phrase to search for information, that phrase is called a "keyword". Keyword SEO usually focuses on keywords that have a lot of searches on Google.

2. Viet SEO company can tell me how SEO, SEO jobs will do, report the work done, SEO process for me?

Answer: We do not hand over SEO methods and SEO work to customers for the sake of job security and avoid tracking and vandalism from competitors.

3. Can VietSEO company send me a daily or weekly report?

Answer: Usually, the ranking of keywords changes about every 3 or 4 weeks (depending on the "hot" of the keyword). Therefore, if the report is daily or weekly, it will take time for both the report maker and the newspaper viewer because the weekly results are the same. We send a report by email once a month according to the provisions of the contract or when you have a need, email us to make a report.

4. Please send successful SEO projects that Viet SEO company has done?

Answer: Please refer to some websites that Viet SEO team has done at link: https://vietseo.com/en/customers/

5. If SEO is not successful, will Viet SEO compensate double the deposit amount?

Answer: When SEO fails for any keyword, VietSEO company will refund 100% of the cost received for that keyword. We do not accept any additional compensation.

6. Does Viet SEO company have "white hat" and sustainable SEO?

Answer: We Company has provided SEO services since 2007 (see business license link: https://vietseo.com/images/gpdkkd-vietseo.png) so SEO methods have been changed. and improve in accordance with Google standards, the keywords to the Top will be sustainable and stable.

7. Can Viet SEO company downgrade competitor websites or put rival websites on Google's black list?

Answer: It is very difficult to downgrade the website or put it on the black list of Google. We cannot do this.

8. My website was put on the black list (black list) of Google, can Viet SEO be removed?

Answer: Yes. Removing a website from Google's black list has many ways and depends on Google's penalty. Currently, Google works "real time" (real time, less cache) so the time to remove is faster, about 4 months is completely improved.

9. Can I specify links to get to the Top of Google?

Answer: Yes. When SEO still depends on Google to evaluate the choice between the links that SEO follows. We may also have to change the links according to the links that Google chooses to bring the link to the highest rank.

10. When I SEO the main keywords, keywords with accents or without accents, will related keywords, accented or unsigned keywords go to the Top?

Answer: Not sure to the Top. Because your related keyword may be someone else's main keyword. They focus on SEO that keyword, but you are only "related to the main keyword", your website can hardly compete to be on the Top.

11. What is the difference between keyword SEO and overall SEO?

Answer: Keyword SEO is focusing on the main keywords (hot keywords) that have a lot of searches on Google to compete directly with other competitors. Overall SEO is the overall optimization of the web (without identifying keywords) such as optimizing code, html, css, articles... so that the website is found with less competitive keywords.

12. In the SEO price list, there are 2 cases of keyword ranking: Price from 1 to 4 (Top 4) and price from 5 to 8 (Top 8). Can I choose SEO for prices 1 to 4 (excluding costs from 5 to 8)?

Answer: We only accept both Top 1 - 4 and Top 5 - 8 prices. When the contract is accepted, if the keyword falls into any price range, the cost will be calculated according to that price.

13. Does Viet SEO have any commitments?

Answer: We are committed to 100% refund for keywords that do not meet the requirements of the contract.

14. What does my website need to edit and optimize for SEO?

Answer: After signing the contract, Viet SEO company will check and optimize the web. Maybe the Viet SEO side will directly edit and optimize the web (if provided with hosting and web admin), or the Viet SEO company will send requests via email for you to update yourself.

15. After SEO is done, will VietSEO hand over the system to customers to maintain SEO by themselves?

Answer: After SEO is done, usually, Viet SEO team will maintain SEO for customers at a cost of 10% / 1 month for SEO keywords. We do not hand over the system as well as the SEO work to the customer

Common Questions About Website Design Services

When planning to build or revamp a website, clients often have many questions—ranging from design flexibility and mobile responsiveness to SEO integration and cost. Viet SEO company has gathered the most common inquiries about website design services to provide clear answers and guide businesses toward creating a site that is both visually appealing and performance-driven.

Here is a list of frequently asked questions from customers about website design services, along with detailed answers:

1. Website Design Costs

How much does website design cost?

→ The cost of website design depends on various factors such as the interface, features, complexity, and customization requirements. We offer flexible service packages tailored to specific customer needs.

What service packages are available?

→ We provide different service packages, including:

✔ Basic Package: Suitable for individuals, blogs, and simple introduction websites.

✔ Professional Package: Designed for small and medium-sized businesses, with additional advanced features.

✔ E-commerce Package: Fully integrated with shopping cart, online payment, and order management.

✔ Custom Package: Designed based on specific customer requirements.

Does the design cost include a domain name and hosting?

→ Some packages include domain and hosting, while others require customers to purchase them separately. We will provide consultation to help you choose the most optimal option.

Are there any additional costs after website completion?

→ We offer transparent pricing upfront. However, if additional features beyond the original agreement or maintenance and upgrades are needed later, extra charges may apply.

2. Completion Time

How long does it take to design a website?

→ The completion time depends on the complexity and specific requirements. Generally:

✔ Simple website: 5 – 7 days

✔ Business website: 10 – 15 days

✔ E-commerce website: 15 – 30 days

Can the process be expedited?

→ If you need it urgently, we can accelerate the progress for a reasonable fee while ensuring product quality.

Can I request edits during the design process?

→ Yes, we welcome customer feedback throughout the design process. However, the number of free revisions depends on the selected service package.

3. Interface & Features

Can the website be customized according to my preferences?

→ Yes, customers can request customizations for the layout, colors, structure, and features as needed.

Will the website be mobile-friendly?

→ All our websites are designed to be fully responsive, ensuring a seamless display on mobile phones, tablets, and computers.

Can features like online payment, chatbot, and member registration be integrated?

→ Yes, we support popular feature integrations such as online payments (Momo, VNPay, PayPal…), customer support chatbots, membership systems, and order management.

Can I edit the website content myself after completion?

→ Yes, we use easy-to-manage platforms (SEO-friendly code, WordPress, Shopify, Laravel…), allowing customers to edit content effortlessly.

4. Security & Maintenance

Is the website secure?

→ We implement security measures such as SSL, firewalls, and regular backups to ensure website safety.

Does the service include website maintenance and updates?

→ We offer periodic website maintenance, feature updates, and bug fixes. Customers who need regular support can subscribe to our maintenance package.

What happens if my website encounters issues or errors?

→ We provide technical support during the warranty period. If the website experiences issues, simply contact us, and our technical team will resolve them promptly.

5. SEO & Marketing

Is the website optimized for SEO?

→ Yes, we design SEO-friendly websites, optimizing loading speed, user-friendly URLs, and meta tags to improve Google search rankings.

Do you offer Google/Facebook advertising support?

→ In addition to website design, we provide Google Ads and Facebook Ads services to help increase customer revenue.

How can I monitor and track my website's performance?

→ We integrate Google Analytics and Google Search Console, enabling customers to track website traffic, user behavior, and overall performance.

6. Website Ownership & Management

Do I have full ownership of the website after completion?

→ Yes, customers receive full ownership of the source code, data, domain, and hosting, with complete control over the website.

Do I need to rely on the design company for content updates?

→ No, customers can edit content themselves. However, for feature upgrades or advanced modifications, we offer support upon request.

Can I transfer my website to another provider?

→ Yes, we do not lock the source code or impose restrictions. If you wish to migrate your website to another provider, simply notify us for assistance in transferring the data.

💡 If you need additional consultation on customer support for website design services, feel free to reach out!