Warranty Policy
Our warranty policy includes:
Warranty policy for the Website
About server / Hosting (Server)
Other agreements
Warranty policy for the Website
Lifetime warranty with the website source code
For all functions of the website we built
We will not warrant if:
Source code is being tampered with by third parties, not Vietseo
Meet force majeure cases (*)
Support up to 3 months after acceptance
This support policy includes:
Website user guide
Support consulting and handling arising errors
This support policy will not cover:
Add banner
Add website content
Move website from hosting to hosting
(*) Cases of force majeure include:
The phenomena of natural disasters such as rain, flood, fire, storm, tsunami ....
Social phenomena such as wars, coups, strikes, sanctions, and changes in Government policies
Other events: fuel shortage, network failure
About Server / Hosting (Server)
If the server is managed by Vietseo
We are responsible for:
The fix fixes any issues that occur
Backup website data for you
Ensure maintain website performance and speed
If the server is managed by Customer
We will advise you on how to fix the problem, we will not be responsible for any errors that arise.