Information security
1. Purpose and scope of information collection
- To access and use some of our services, you may be required to register with us some personal information including: Full name, phone number, email.
- We also collect information when you access the application including: page number, pages you click, ip address, type of brower, language used.
2. Scope of using information
We use the information provided by customers to:
- Contact customers when necessary
- Support customers when buying products
- Answering customers' questions
- Provide customers with new information on our application: new products, promotions ..
3. Information storage time
Customer's personal data will be stored until the customer requests cancellation. The rest are hosted at our server
4. Address of the unit collecting and managing personal information
VIET SEO COMPUTING AND SERVICES ONE MEMBER CO., LTD
Số 299/11, Khu Phố 2, P. Tân Định, Bến Cát Town, Bình Dương
Telephone: 0917212969
email: vietseo @vietseo.com
5. Means and tools for users to access and edit their personal data
Customers have the right to check, update, adjust or cancel their personal information by contacting our support department with the following information:
email: vietseo @vietseo.com
Hotline: 0917212969
6. People or organizations have access to information
VIET SEO COMPUTING AND SERVICES ONE MEMBER CO., LTD
Số 299/11, Khu Phố 2, P. Tân Định, Bến Cát Town, Bình Dương
- We will not share the information collected to third parties without the customer's consent
- In the event that a server is attacked by a hacker resulting in a loss of data on customer information, we will be responsible for notifying the investigating authorities for timely handling and notifying the customer.
Mechanism of receiving and resolving user complaints related to personal information being used for the wrong purposes or the notified scope
When receiving reflection and proof of transaction. The Management Board (BQT) will perform the following tasks:
The Management Board will contact the complained member via Email / Phone to request explanation. Provide customer complaint information to the application management.
BQT will actively contact customers to complain and satisfactorily resolve those complaints. After settling, the Management Board will inform about the situation and compensation in reality.
Members / customers with complaints can synthesize records (depending on the serious nature), transfer to the authorities to request legal intervention and protection of rights. The Management Board will assist members / customers with complaints in statistics of members / customers with the same complaint. At the same time, the BQT is committed to supporting the authorities upon request from these agencies. The Management Board will notify on g-tech.vn about the process of handling the case from the authorities to the members. When the authorities have officially announced the case will end.
The Management Board will reopen the account for the complained member in the following cases:
If the member / customer who has complained accepts the workaround of the complained member and the matter has been dealt with. Completed Complaints.
- Every page within the Application We have a link to this Privacy Policy. All complaints please send to:
VIET SEO COMPUTING AND SERVICES ONE MEMBER CO., LTD
Số 299/11, Khu Phố 2, P. Tân Định, Bến Cát Town, Bình Dương
Telephone: 0917212969
email: vietseo @vietseo.com
7. The mechanism for receiving and resolving user complaints related to personal information being used for the wrong purposes or the notified scope
When receiving reflection and proof of transaction. The Management Board (BQT) will perform the following tasks:
The Management Board will contact the complained member via Email / Phone to request explanation. Provide customer complaint information to the application management.
BQT will actively contact customers to complain and satisfactorily resolve those complaints. After settling, the Management Board will inform about the situation and compensation in reality.
Members / customers with complaints can synthesize records (depending on the serious nature), transfer to the authorities to request legal intervention and protection of rights. The Management Board will assist members / customers with complaints in statistics of members / customers with the same complaint. At the same time, the BQT is committed to supporting the authorities upon request from these agencies. The Management Board will notify on g-tech.vn about the process of handling the case from the authorities to the members. When the authorities have officially announced the case will end.
The Management Board will reopen the account for the complained member in the following cases:
If the member / customer who has complained accepts the workaround of the complained member and the matter has been dealt with. Completed Complaints.
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